Support

Frequently Asked Questions

Many common questions are answered in our FAQ section. Check there first for quick answers about subscriptions, coaching features, and account management.

Contact Support

Common Issues

Account & Login

• Can't log in? Try resetting your password from the login screen. If the issue persists, contact support.
• Want to delete your account? Email support and we will process your request within 48 hours.

Subscriptions & Billing

• How do I cancel? You can cancel your subscription from your account settings. Your access continues until the end of the billing period.
• Refund policy: We offer refunds within 7 days of purchase for new subscribers. Contact support for assistance.

AI Coaching

• Is coaching advice reliable? Our AI coaches are built on evidence-based frameworks, but they are not a replacement for professional medical, legal, or financial advice.
• How is my data used? Your coaching conversations are private and encrypted. See our Privacy Policy for details.

Documentation

For platform guides and feature documentation, visit our documentation page.